Terms of Service
Last updated: July 9, 2026
1. Who we are and what this covers
These Terms of Service (the "Terms") are an agreement between automationly, the brand of AUTOMATIONLY INC, a corporation at 4611 E Chandler Blvd, Ste 112-1057, Phoenix, AZ 85048 ("automationly," "we," "us"), and you — the business or person using our services ("you," "Client"). They govern your use of our website, your claimed website mockup, and any subscription plan you purchase from us. By claiming a mockup, creating an account, or subscribing to a plan, you agree to these Terms.
If you purchase a subscription, the Subscription Agreement also applies and describes your specific plan. If the two documents conflict, the Subscription Agreement controls for billing and plan-scope questions.
2. The service
automationly designs, builds, hosts, and maintains websites for local businesses, and — depending on your plan — provides an AI assistant that answers calls and messages for your business, texts back missed calls, books appointments, sends reminders and review requests, and a customer-relationship system (CRM) that organizes your leads and customer conversations. We provide this as a managed, done-for-you service: we operate the tools; you receive the results.
3. Eligibility and accounts
You must be at least 18 years old and authorized to act on behalf of the business you register. You agree to give us accurate information (business name, contact details, service descriptions, hours, prices) and to keep it current — our AI assistant answers questions using the information you approve, so accuracy matters. You are responsible for activity that happens under your account, and for keeping your login credentials confidential.
4. Fees, billing, and auto-charge authorization
Plans are billed monthly at the rate shown on our pricing page or in your order confirmation. By subscribing, you authorize us to keep a payment card on file and to automatically charge that card each month for:
- your monthly subscription fee;
- any one-time setup fee you agreed to (including financed installments); and
- any usage-based charges disclosed for your plan (for example, call or messaging volume beyond the amounts included in your plan).
We will notify you before any price increase takes effect; increases apply starting with your next billing period after notice. If a charge fails, we will retry it and let you know. Continued non-payment can lead to suspension as described in Section 10.
5. Cancellation
Every plan is month-to-month. There is no long-term contract and no cancellation fee. You may cancel at any time by contacting us; cancellation takes effect at the end of your current billing period, and your service continues until then. We do not provide prorated refunds for partial months, except where required by law.
6. Your content
You keep ownership of everything you give us — your business name, logos, photos, text, and customer data ("Client Content"). You give us a license to host, display, adapt, and reproduce Client Content only as needed to build and operate your website and services. You are responsible for having the rights to the content you provide and for the accuracy of business claims (licensing, certifications, pricing) that appear on your site.
7. Our intellectual property
We own the automationly platform, our design systems, templates, code, tooling, and know-how, including improvements we make while serving you. Your subscription gives you the right to have a website operated for you on our platform — it does not transfer ownership of the platform or templates to you.
If you cancel, we can export your website files (page content, text, and images you own) for you on request. The hosted service, the AI assistant, the CRM, and platform-dependent functionality end when your subscription ends. Your domain name is yours — see the Subscription Agreement for details on domains at cancellation.
8. Acceptable use
You agree not to use the services to:
- break the law or infringe anyone's rights, including intellectual-property rights;
- send spam or messages without required consent (see our SMS Consent & Disclosures);
- publish content that is deceptive, defamatory, or harmful;
- misrepresent your business, credentials, or offers; or
- probe, disrupt, or attempt to gain unauthorized access to our systems.
We may remove content or suspend service that violates this section.
9. Third-party services
Delivering the service involves third-party providers — for example hosting infrastructure, telephony and messaging carriers, calendar providers, and payment processors. We choose and manage these providers; their availability is partly outside our control, and carrier rules (such as SMS registration requirements) may affect features. We are not responsible for outages caused solely by third-party providers, though we will always work to restore service quickly.
10. Suspension
We may suspend some or all of the services if your account is materially past due, if your use violates Section 8, or if suspension is needed to protect our platform or comply with law. We will tell you why and restore service promptly once the issue is resolved.
11. Disclaimers
The services are provided "as is" and "as available." We work hard to keep your site and assistant running around the clock, but we do not guarantee uninterrupted or error-free operation, specific search-engine rankings, call answer rates, lead volumes, or business results. The AI assistant generates responses automatically; while it is configured with your approved business information, it may occasionally make mistakes, and you should review the call summaries and transcripts we provide. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of liability
To the fullest extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data; and (b) our total liability arising out of the services in any 12-month period will not exceed the amounts you paid us for the services in that period. These limits do not apply to your payment obligations or to either party's liability that cannot be limited under applicable law.
13. Indemnification
You will defend and indemnify automationly against third-party claims arising from Client Content you provide, your business's goods and services, or your violation of these Terms or applicable law.
14. Changes to the service or these Terms
We improve the services continuously and may add, change, or retire features, provided we do not materially reduce the core functionality of your plan mid-billing-period. We may update these Terms; if we make material changes we will notify you (by email or in your portal) before they take effect. Continuing to use the services after the effective date means you accept the updated Terms.
15. Governing law and disputes
These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Maricopa County, Arizona, and both parties consent to jurisdiction there.
16. Contact
Questions about these Terms? Email nathan@automationly.ai or visit our contact page. automationly · Phoenix, AZ.